FAQ

 

FAQ 1: How long will my order take to arrive?

All our products are made-to-order, so they are printed and shipped just for you.

• Processing time: 2–5 business days

• Shipping time: Depends on your location but please review below estimated shipping times.

US & Canada

   Standard Shipping: 3-4 business days

   Express Shipping: 1-3 business days

International 

   Standard Shipping: 5-20 business days

Once your order ships, you’ll receive a tracking number so you can follow it every step of the way.

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FAQ 2: What if my item is damaged or defective?

We want you to receive your order in perfect condition! If your item arrives damaged, defective, or printed incorrectly:

1. Contact us within 14 days of receiving your order

2. Include:

• Your order number

• A brief description of the problem

• Clear photos showing the issue

Once approved, we’ll provide a replacement or refund. Returns are usually not required—we handle it on our end.

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FAQ 3: Will the colors don't look exactly like in the pictures?

Because our products are printed individually, there may be slight variations in color or print placement.

• This is normal for custom-made items

• Each item is unique, which makes it special!

If you notice a major defect or misprint, please contact us, and we’ll take care of it.

 

FAQ 4: Why don’t you accept returns?

Our products are custom-made just for you using high-quality print-on-demand processes. Because each item is made to order, we are unable to accept returns or exchanges for reasons like changing your mind, ordering the wrong size, or picking the wrong design.

We do want you to be happy with your order! If your item arrives damaged, defective, or printed incorrectly, please contact us within 14 days with photos of the issue, and we’ll arrange a replacement or refund at no cost.

Tip: Please double-check your order details, including size, color, and design, before confirming your purchase.