Refund policy

Return & Refund Policy

Because our products are custom-made to order, we do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or ordering the wrong item.

Please review your order carefully before completing your purchase.

 

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or with a printing error, we will gladly offer a replacement or refund at no additional cost.

To be eligible:

• You must contact us within 14 days of receiving your order

• Please include:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Once your claim is approved, we will arrange a replacement or refund.

Returns are not required for approved defective or damaged items.

 

Items Not Eligible for Return or Refund

The following items are not eligible for return or refund:

• All Bikini Sales are Final

• Incorrect size, color, or design selected by the customer

• Buyer’s remorse or change of mind

• Normal variations in print placement or color due to the printing process

• Items that were worn, washed, or used

Do Not Return Items Without Authorization

Please do not send items back without contacting us first.

Unauthorized returns may not be received or refunded.

 

Refund Processing

Approved refunds will be issued to your original payment method.

Processing times may vary depending on your bank or payment provider.

Customer provides return shipping

Contact Us

If you have any questions or concerns about your order, please contact us at: info@roamkin.com

We’re here to help and will do our best to resolve any issues quickly and fairly.